199 Jobs in Karol Bāgh - Page 2

Job Summary: The Diagnostic Operations Executive is responsible for managing and ensuring the smooth execution of day-to-day diagnostic services such as Holter Monitoring, ELR, ABPM, Sleep Studies, and other cardiac or health-related diagnostics. The role demands strong coordination with technicians, doctors, patients, and internal teams to ensure timely, error-free service delivery and operational excellence. Key Responsibilities: 1. Operational Coordination Schedule and monitor daily diagnostic installations and collections. Assign technicians to cases and ensure timely execution of appointments. Maintain proper coordination between sales, call center, and technical teams. 2. Patient & Doctor Communication Ensure proper patient communication for confirmations, payments, and feedback. Coordinate with doctors regarding test reports, escalations, or queries. 3. Data Management & Reporting Ensure accurate data entry of appointments, patient details, and test records in the system. Track service timelines and ensure proper follow-up until report delivery. Generate daily, weekly, and monthly operational MIS reports. 4. Quality Control & Compliance Monitor technician performance, form filling, device handling, and patient protocol adherence. Ensure strict compliance with SOPs, consent procedures, and documentation norms. 5. Inventory & Logistics Management Maintain availability of diagnostic devices, consumables, and supporting materials. Track device deployment, return, sanitization, and maintenance schedules. 6. Escalation Management Handle service-related complaints, delays, and escalations with a resolution-oriented approach. Coordinate internally with technical and customer support teams to close issues within TAT. Key Skills Required: Strong operational and coordination skills Excellent verbal and written communication Ability to multitask and work under pressure Proficiency in MS Excel, CRM tools, and basic software systems Detail-oriented and process-driven mindset Basic understanding of healthcare diagnostics (preferred) Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Provident Fund Experience: Healthcare : 1 year (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person

Job Description: Good in Excel. Knowledge of MS Office. Min 3 year of Experience in Excel/Advanced Excel. Knowledge of SQL will be an added advantage. Knowledge of MIS and Data Management. Excellent coordination and communication skills. Ability to prepare delivery files, Data Manipulation. Making MIS Reports on collated data. Ensure accuracy and timeliness of reports/delivery sent. Good Interpersonal skills. Exemplary ability to meet deadlines. Proficient with Excel Formulas such as Pivot Table, V-lookup, H-lookup, Conditional formatting, Count IF, Sum IF, and other basic formulas, etc. Ability to work in a team environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Work Location: In person

We are looking for a passionate and creative candidate for intern to join our team. This internship will help you gain hands-on-experience in various aspect of digital marketing and build a strong foundation for your career. Key Responsibilities 1. Assist in planning and execution of digital marketing campaigns(SEO, SEM, Email). 2. Create, schedule and publish engaging content for social media platforms 3. Monitor and report on the performance of digital marketing campaigns using tools . Job Type: Full-time Pay: ₹5,000.00 - ₹10,000.00 per month Work Location: In person

Job description Location: Karol Bagh Job Type: Full-time Experience: 06 – 2 year (Freshers welcome) Shift: Day shift We are looking for a motivated and tech-savvy fresher to join our IT team as a Desktop Support Engineer / Network Engineer. You will assist in maintaining the organization’s IT infrastructure, provide support for desktop and network-related issues, and ensure smooth day-to-day IT operations. Key Responsibilities: Provide first-level support for desktop, laptop, and peripheral issues. Install, configure, and troubleshoot operating systems (Windows/Linux/Mac) and standard software applications. Assist in user account creation, password resets, and access issues (Active Directory). Maintain inventory of IT assets and perform regular system updates. Provide support in LAN,WAN and other troubleshooting. Required Skills: Basic knowledge of Windows and/or Linux OS. Familiarity with networking concepts (TCP/IP, DNS, DHCP, Subnetting). Strong problem-solving and communication skills. Willingness to learn and adapt to new technologies. Ability to work both independently and in a team environment. If you are interested, share your resume at hr@argasia.in or Whatsapp 8595907566 Job Types: Full-time, Permanent Pay: ₹14,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have experience in LAN /WAN & NETWORKING Work Location: In person

Key Responsibilities: Assist in day-to-day accounting operations and data entry in accounting software. Maintain accurate records of financial transactions. Prepare and maintain purchase, sales, receipts, and payment entries. Assist in preparing monthly financial reports, GST returns, and TDS filings. Reconcile bank statements and vendor accounts regularly. Support in the preparation of bills, invoices, and vouchers. Maintain proper documentation and filing of financial records. Assist during audits by providing necessary documentation and information. Skills & Qualifications: Bachelor’s degree in Commerce (B.Com) or related field. Basic knowledge of accounting principles and standards. Proficiency in MS Excel and accounting software (Tally/Busy/other ERP systems). Good communication skills and attention to detail. Ability to handle confidential information responsibly. Experience: 4+ years of experience in accounting role Salary: 25000-30000 Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person Application Deadline: 26/07/2025 Expected Start Date: 26/07/2025

Forum IAS is a premier institute for civil services exam preparation, known for its quality content, test series, and mentorship programs. We are committed to guiding aspirants to success in the UPSC and other competitive exams. We are looking for a warm, organized, and professional Front Desk Receptionist to be the face of Forum IAS. This role is ideal for someone with a friendly demeanor, excellent communication skills, and the ability to manage day-to-day front office responsibilities. Greet and assist students, visitors, and staff in a courteous manner Manage incoming calls and direct them to the concerned departments Maintain visitor logs and ensure a clean, organized reception area Handle front desk operations including attendance logs, student queries, etc. Coordinate with internal teams for smooth communication flow Provide basic information about courses and schedules when required Requirements: Age: 30 to 40 years Prior experience in front desk, receptionist, or customer service roles preferred Good communication skills in English and Hindi Basic computer proficiency (MS Office, email handling) Pleasant personality and professional attitude Ability to multitask and stay organized Job Types: Full-time, Permanent Pay: ₹100,659.19 - ₹200,086.65 per year Benefits: Paid sick time Paid time off Provident Fund Experience: Front desk: 2 years (Required) Language: English (Required) Work Location: In person

We are looking for a creative and skilled Graphic Designer & Video Editor who can create engaging content for social media, branding, and marketing campaigns. The ideal candidate should be able to handle both graphics (posters, banners, reels thumbnails) and videos (reels, shorts, before-after edits). Key Responsibilities: Design attractive social media posts, banners, and creatives Create and edit videos for Instagram Reels, YouTube, and Facebook Work closely with marketing and content teams Edit before-after patient results for promotions Maintain visual consistency with brand guidelines Requirements: Proficiency in Adobe Photoshop, Illustrator, Premiere Pro, or similar tools Experience in short-form video content (Reels, YouTube Shorts) Creativity and attention to detail Basic knowledge of social media trends and aesthetics Portfolio required at the time of interview Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Work Location: In person

Job Title: Workforce Management (WFM) Manager Department: Operations / Call Center Location: Karol Bagh, Delhi Reports To: Director of Operations / Head of WFM Job Summary: The Workforce Management (WFM) Manager is responsible for developing and executing workforce strategies that ensure optimal staffing levels, efficient scheduling, and accurate forecasting to meet service level goals. The role includes overseeing real-time management, capacity planning, and performance reporting for customer-facing and operational teams. This position plays a critical role in balancing employee satisfaction with operational efficiency. Key Responsibilities: 1. Forecasting & Capacity Planning: Develop short-term and long-term forecasts for call volume, workload, and staffing requirements using historical data and predictive models. Collaborate with business leaders to align staffing plans with budget and business goals. 2. Scheduling: Create, review, and adjust staff schedules to ensure proper coverage and adherence to service level agreements (SLAs). Manage shift patterns, and adherence to labor laws and company policies. 3. Real-Time Management: Oversee the real-time monitoring of queues and agent performance. Make on-the-fly decisions to address staffing gaps, call spikes, and unexpected absenteeism. 4. Reporting & Analysis: Generate and analyze WFM reports on forecast accuracy, schedule adherence, occupancy, and other KPIs. Provide insights and recommendations to operations leadership for continuous improvement. 5. Dialer & Data Strategy (Specific to BPO & Aimyo Dialer): Own the end-to-end dialer strategy using Aimyo , including campaign setup, lead management, pacing controls, and agent utilization. Collaborate with operations and data analytics teams to optimize dialing strategies across inbound, outbound, and blended campaigns. Monitor and analyze dialer performance metrics (connect rate, drop rate, call attempts per lead, etc.) to enhance productivity and compliance. Implement segmentation and data scoring to prioritize high-potential leads and reduce customer acquisition cost (CAC). Design and execute A/B tests for dialer logic, call windows, retry logic, and campaign performance to drive continuous improvement. Maintain compliance with regulatory standards (e.g., DND, TCPA equivalents) and internal quality benchmarks. Ensure optimal data utilization by integrating dialer insights with workforce planning—aligning staffing with campaign goals and peak hours. Support real-time decision-making through performance dashboards, agent availability tracking, and live floor coordination. Collaborate with IT and vendors for upgrades, maintenance, and issue resolution. 6. Leadership & Team Management: Lead, coach, and develop a team of WFM analysts and real-time analysts. Promote a culture of accountability, performance, and continuous learning. 7. Stakeholder Engagement: Act as a strategic partner to Operations, HR, Finance, and other departments. Present findings and recommendations to senior leadership to influence decision-making. Qualifications: Education: Bachelor’s degree in Business, Operations Management, Statistics, or a related field (Master’s preferred). Experience: 5+ years of experience in Workforce Management, preferably in a contact center or service-based environment. 2+ years in a leadership or managerial role. Skills: Strong analytical and forecasting skills. Proficient in WFM tools (e.g., NICE, Verint, Genesys, or similar). Advanced Excel skills; familiarity with SQL, Power BI, or Tableau is a plus. Excellent communication and stakeholder management skills. Ability to thrive in a fast-paced, dynamic environment. Key Competencies: Strategic Thinking Data-Driven Decision Making Leadership & Team Development Problem Solving Communication & Influence Time Management Interested Candidates can call or WhatsApp on 9289809622 HR Prachi Job Type: Full-time Pay: ₹35,000.00 - ₹70,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 9289809622

Are you passionate about creating engaging content and building a strong brand presence online? SettoGo is looking for a creative and strategic Social Media & Content Creator to join our team. If you love telling stories through captivating visuals and well-crafted posts, this role is perfect for you! Key Responsibilities: Social Media Management : Manage and grow our presence on platforms such as Instagram, Facebook, LinkedIn, and Pinterest. Content Creation : Develop engaging photo, video, and written content that aligns with our brand’s aesthetic and values. Collaborate with the in-house photographer/videographer to create stunning visuals. Content Calendar : Create and manage a content calendar to ensure consistent posting and engagement with followers. Community Engagement : Interact with followers, respond to comments/messages, and build relationships with potential clients and influencers. Collaboration : Work closely with the events, marketing, and creative teams to align social media content with overall business goals. Key Skills & Qualifications: Experience : 0-1 years of experience in social media management, content creation, or digital marketing. Content Creation : Strong skills in photography, videography, and graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) . Social Media Savvy : Deep knowledge of platforms like Instagram, Facebook, LinkedIn, and Pinterest, and best practices for each. Writing Skills : Excellent written communication skills to create engaging and on-brand captions, posts, and content. Creativity : Ability to think outside the box and come up with fresh ideas for social media content and campaigns. Analytics Tools : Familiarity with social media analytics tools (e.g., Instagram Insights, Google Analytics) to track and improve performance. Organized & Strategic : Ability to create and stick to content calendars, while also being flexible to adapt to new ideas Job Type: Full-time Pay: ₹4,000.00 - ₹10,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

At SetGo, we’re revolutionizing how commercial kitchens and food ventures are launched, operated, and scaled. From plug-and-play kitchen solutions to consulting for F&B entrepreneurs, we’re at the forefront of food innovation. Now, we’re looking for a creative mind to help bring our visual story to life! Responsibilities: Design compelling visuals for social media, ad campaigns, presentations, and brochures Collaborate with the marketing and consulting teams to develop creative assets Assist in maintaining brand consistency across all visuals Edit and adapt existing design templates for different platforms (Instagram, LinkedIn, Google Ads, etc.) Participate in brainstorming sessions and contribute fresh design ideas Keep up with current design trends, especially within the F&B and hospitality industries Requirements: Currently pursuing or recently completed a degree in Graphic Design, Visual Arts, or a related field Familiar with Adobe Photoshop, Illustrator, InDesign, and/or Canva, Figma A strong eye for detail, layout, and typography A basic understanding of branding and marketing design Portfolio or examples of past work (college projects and personal work welcome) Creative, proactive, and open to feedback What You’ll Get: Hands-on experience in branding and campaign design for a fast-growing food & consulting brand Opportunity to work directly with the performance marketing and business strategy teams A professional certificate and letter of recommendation upon successful completion Real-world portfolio-worthy work Potential for a pre-placement offer or full-time role based on performance Job Type: Full-time Pay: ₹4,000.00 - ₹7,000.00 per month Work Location: In person

Excellent verbal and written communication, active listening, and presentation abilities. Ability to build rapport, articulate value propositions, and collaborate effectively with diverse stakeholders. Proven ability to negotiate effectively, influence decision-makers, and close deals. Diplomacy and the ability to find win-win solutions. Capacity to analyze market data, identify opportunities, and formulate long-term growth strategies. Understanding of business models, financial concepts (ROI, pricing strategies), and market dynamics. Solid understanding of the sales cycle, lead generation, and customer acquisition strategies. Familiarity with marketing concepts to align with promotional efforts. A natural ability to connect with people and build lasting professional relationships. Proficiency in using CRM software (e.g., Salesforce) for managing client interactions. Ability to identify challenges, analyze situations, and develop innovative solutions. Flexibility to adapt to changing market conditions and company priorities. Skills in planning, organizing, and overseeing projects to successful completion. Driven to achieve targets and expand the business, often working independently. Job Type: Full-time Pay: Up to ₹68,058.86 per month Benefits: Cell phone reimbursement Food provided Language: English (Preferred) Work Location: In person Expected Start Date: 01/08/2025

Guest relation host/hostess invited to join for guest management services as per expectation. Must be social, smart coordinator, communicative, confident, outgoing. Socially inclined towards outgoing approach. Must be independent with appealing personality and outlook Job Type: Full-time Pay: ₹40,000.00 - ₹43,985.06 per month Ability to commute/relocate: Karol Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person

We are looking for a highly skilled and experienced Pattern Master with a strong background in tailored garments such as suits, jackets, trousers, and structured dresses. The ideal candidate will be responsible for developing accurate, production-ready patterns from design sketches or samples. You will collaborate closely with designers and tailors to ensure perfect fit, construction, and finish of each garment. Key responsibilities include manual or digital pattern making, fitting sessions, pattern adjustments, and ensuring consistency and quality in all garment patterns. A deep understanding of tailoring, garment construction, and fabric behavior is essential. If you have a passion for precision, craftsmanship, and luxury fashion — we would love to hear from you. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Quarterly bonus Work Location: In person Expected Start Date: 25/07/2025

Experience: 3 to 5 Years preferred Advanced Knowledge of Excel and PowerPoint Salary: ₹ 25000 Apply only to female Candidates Qualification: Bachelor's Degree Preferred Task Delegation and Creative Oversight : Delegate tasks to the design team, review creative output, and provide approvals to ensure alignment with Soroo’s brand identity. Social Media Content Management: Review and approve social media content, including scripts and videos, to maintain consistency and quality. Purchase Order Management: Place and manage purchase orders with domestic and international vendors, ensuring timely and accurate order processing. Inventory Monitoring : Monitor stock levels and place orders when stock is low or depleted to maintain inventory availability. Vendor Coordination: Coordinate with vendors and follow up to ensure timely deliveries of products and materials. Product Launch Coordination: Plan and execute product launches, ensuring all aspects are completed efficiently and on schedule. Vendor Payment Management : Handle vendor payments accurately and on time to maintain strong vendor relationships. Product Replacements and Deliveries: Coordinate and ensure timely product replacements and deliveries to meet customer expectations. Administrative Support: Assist in daily operations, projects, and administrative tasks to support company goal. Event and Exhibition Management: Plan and manage exhibitions and events to promote the Soroo brand and products. Meeting Coordination: Schedule and organize meetings, prepare agendas, and take minutes to ensure effective follow-up on action items. Data Management: Maintain accurate records of vendor contracts, purchase orders, and inventory levels in company databases or systems. Office Management: Oversee daily office operations, including maintaining office supplies, managing schedules, and ensuring a tidy and functional workspace. Customer Inquiry Support: Handle customer inquiries related to product availability, delivery schedules, or replacements, ensuring prompt and professional responses. Meeting Coordination: Schedule and organize meetings, prepare agendas, and take minutes to ensure effective follow-up on action items. Only for Female candidate Job Type: Full-time Pay: ₹20,000.00 - ₹27,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

We are looking for a Collection Executive to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹15000 - ₹27000 and opportunities for growth. Key Responsibilities: A Collection Executive plays a crucial role in maintaining a healthy cash flow for a business by recovering overdue payments from clients or customers. Here are the key responsibilities of a Collection Executive: Debt recovery Identifying delinquent accounts, contacting customers to discuss overdue payments, and negotiating payment plans or settlements. Building relationships Maintaining positive customer relationships throughout the collection process, even while dealing with challenging situations. Record keeping Maintaining accurate and detailed records of customer interactions, payment arrangements, and collection activities. Reporting Providing regular updates and reports to management on collection activities, outstanding debts, and payment trends. Problem-solving Investigating and resolving billing discrepancies, payment disputes, and other customer inquiries to facilitate timely payment. Developing strategies Collaborating with the finance and sales teams to develop and implement effective collection strategies that improve cash flow and reduce delinquency. Customer service Providing excellent customer service and addressing customer concerns professionally and courteously. Job Requirements: The minimum qualification for this role is 12th pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

We need Digital marketing intern for location Karol Bagh. We are into fragrances business. We will also give training on how to manage digital marketing and social media. This will be a 3 months internship, candidate will also be paid with Stipend. if we like the candidate, we can also offer full time job after the internship. Minimum Qualification - 12th/Undergraduate Location - Karol Bagh Timing - 9:30 to 6:00 Mon-Sat Job Type: Internship Contract length: 3 months Pay: ₹5,000.00 - ₹10,000.00 per month Schedule: Day shift Fixed shift Work Location: In person

Office Boy/Office Assistant is required for Karol Bagh Job Location Job Type: Full-time Pay: ₹10,000.00 - ₹11,000.00 per month Schedule: Day shift Work Location: In person

Location: Delhi NCR Company: Reputed FMCG Brand (Food / Confectionery / Beverages) Position: National Sales Manager (NSM)-NORTH Industry: FMCG – Food / Confectionery / Beverages Experience: 15–20 years in FMCG Sales, with at least 1–5 years in National leadership role. Key Responsibilities: Lead and manage the entire sales function at a national level Formulate and execute the annual sales strategy across all zones (North, South, East, West) Manage and guide RSM/ASM teams for General Trade, Modern Trade, and Institutional Sales Develop and expand channel distribution networks , ensuring depth and width of coverage Monitor KPIs, drive volume growth, and ensure profitability Work closely with Marketing, Trade Marketing, Finance, and Supply Chain teams Plan and oversee new product launches and go-to-market strategies Conduct competitor analysis and market intelligence to identify opportunities Desired Candidate Profile: Must be from Food, Confectionery, or Beverages (non-alcoholic) segment Strong track record in All-India sales management , preferably in mid-to-large FMCG setups Excellent in team management , sales planning , and P&L ownership Strong leadership and interpersonal skills with ability to drive results Analytical, process-oriented, and comfortable with data and tech-based reporting systems MBA in Marketing/Sales or equivalent qualification preferred. Salary: As per industry Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹1,00,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Job Type: Full-time Pay: ₹50,000.00 - ₹100,000.00 per month Work Location: In person

Key Responsibilities: Source and screen candidates as per profile requirements. Focused headhunting for in house hiring . Handle end-to-end recruitment processes across various domains. Schedule interviews, follow up with candidates, and ensure timely closures. Maintain and update candidate database using ATS or Excel Assist in the onboarding and offboarding processes, ensuring compliance with internal procedures. Maintain employee records and ensure HR systems are up-to-date (HRIS, payroll support tools, etc.). Support HR policy implementation, documentation, and compliance tracking. Assist in coordinating employee engagement activities and HR communications. Interested candidates, please share your CV via WhatsApp: 9773678485 (Nandani) Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person

We at BDG & CO LLP are looking for experienced Audit Executive for BFSI Sector. Candidate should have experience in Bank Audit with 3-4 years of experience. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Work Location: In person Expected Start Date: 01/08/2025

Job Title: E-commerce Executive Location : Karol Bagh, New Delhi Company : AKINFO TOOLS PVT LTD Job Type : Full-Time Experience : 0–2 years (Freshers with relevant knowledge can apply) Job Summary: We are seeking a proactive and detail-oriented E-commerce Executive to manage our online sales channels. The ideal candidate will be responsible for product listing, inventory updates, order processing, and coordinating with other departments to ensure smooth online operations. Key Responsibilities: Product Listing & Optimization : Create and manage product listings on various e-commerce platforms (Amazon, Flipkart, Own Website) Write clear, engaging, and SEO-friendly product titles and descriptions. Upload high-quality product images and videos with proper categorization. Inventory & Pricing Management : Monitor stock levels and update product availability. Ensure accurate pricing and promotional updates. Order & Return Management : Track and process customer orders, cancellations, and returns. Coordinate with the logistics team for timely dispatch and delivery. Campaign Support : Assist in setting up offers, deals, and festive promotions. Ensure participation in platform-led promotional events. Marketplace Communication : Communicate with e-commerce account managers as needed. Resolve product-related issues, penalties, or deactivations. Performance Tracking : Monitor platform performance dashboards and generate reports. Analyze traffic and sales reports to suggest improvements. Requirements: Basic understanding of major e-commerce portals (Amazon, Flipkart, etc.) Good Excel/Google Sheets skills for bulk listing and report analysis. Ability to handle multitasking and meet deadlines. Experience in cataloging, image editing (basic), and keyword optimization is a plus. Preferred Skills: Knowledge of tools like MS Excel, Canva, or basic photo editing Good communication and coordination skills Detail-oriented and eager to learn Experience with any e-commerce platform panel is an advantage Perks & Benefits: Exposure to multi-platform operations Learning & growth opportunities in a fast-paced environment To Apply: Send your resume and portfolio (if any) to: akinfodelhi@gmail.com or Whatsapp - +91 90975 12623 Subject Line: Application for E-commerce Executive Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person

Job Title: Customer Complaint Handler Location : Karol Bagh, New Delhi Company : AK INFO Job Type : Full-Time Experience : 0–3 years Department : Customer Support / Service Job Summary: We are looking for a calm, patient, and responsible Customer Complaint Handler who can professionally deal with customer issues, resolve complaints, and ensure customer satisfaction. The ideal candidate should be able to communicate clearly, understand customer concerns, and coordinate with relevant departments to provide timely solutions. Key Responsibilities: Handle customer complaints received via phone, email, WhatsApp, or social media Listen to customer concerns patiently and note down complete issue details Acknowledge and respond to complaints promptly Investigate and coordinate with internal teams (dispatch, technical, billing, etc.) to resolve the issue Keep the customer updated on the progress of their complaint Provide clear and polite resolutions within the company’s guidelines Escalate serious or unresolved complaints to higher management Maintain proper records of complaints, resolutions, and feedback Identify recurring issues and report them to improve systems and service Requirements: Minimum qualification: 12th pass / Graduate (preferred) Good communication skills in Hindi and basic English Patient, polite, and solution-oriented attitude Basic computer skills (email, Excel, WhatsApp, CRM tools) Prior experience in customer service or call handling is a plus Preferred Skills: Ability to remain calm under pressure Quick learner with basic problem-solving skills Good listener and a team player Time management and follow-up skills Working Hours: 10:00 AM to 8:00 PM, Monday to Saturday Salary: Based on experience and performance To Apply: Send your resume to: akinfodelhi@gmail.com Or Contact: +91 90975 12623 Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person

Job Title: Sweeper / Housekeeping Staff Location : Karol Bagh Company : AK INFO Job Type : Full-Time Experience : Not Required Job Summary: We are looking for a reliable and hardworking Sweeper to maintain cleanliness and hygiene in our office/working premises. The ideal candidate should be physically fit, punctual, and committed to keeping the work environment clean and organized. Key Responsibilities: Sweep, mop, and clean floors, stairs, and work areas daily Clean and disinfect washrooms and toilets regularly Empty dustbins and dispose of garbage properly Dust and clean furniture, equipment, and glass surfaces Refill toiletries like soap, tissue paper, etc. in washrooms Follow the daily cleaning schedule and maintain cleanliness standards Report any damage or maintenance issues to the supervisor Assist in shifting furniture or materials if needed Maintain cleaning equipment in good condition Requirements: No formal education required Physically fit and active Punctual, honest, and disciplined Willing to work early morning or flexible shifts if needed Basic hygiene knowledge Working Hours: 10:00 AM to 8:00 PM, Tuesday to Sunday] Salary: As per company policy / Minimum wage norms (with timely payments and overtime if applicable) To Apply: Contact: +91 90975 12623 or Visit: 1 2A/31, 2nd Floor, Saraswati Marg, Karol bagh, New Delhi - 110005 Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person

Respond to customer inquiries on WhatsApp, Instagram, and website chat promptly and professionally Make follow-up sales calls to convert leads and abandoned carts into confirmed orders Maintain and update records of customer interactions and sales status in CRM/Excel Coordinate with internal teams for order processing, packaging, and shipping updates Guide customers in selecting the right products based on their needs (especially silver coins, wedding accessories, etc.) Handle pre-sales queries, post-sales service , and basic complaints resolution Assist in creating and scheduling WhatsApp broadcasts and promotional content Understand monthly sales goals and work to achieve or exceed targets Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Leave encashment Provident Fund Education: Diploma (Required) Experience: Retail sales: 2 years (Required) Language: English (Required) Work Location: In person

Key Responsibilities: Counsel students (and sometimes parents) regarding our academic programs, career prospects, and admission procedures. Understand students’ needs, aspirations, and backgrounds to recommend suitable courses or programs. Follow up with leads via calls, WhatsApp, emails, and in-person meetings. Maintain and update student records and report progress to the management. Conduct or assist in webinars, seminars, and information sessions. Collaborate with faculty and administrative teams to address student concerns. Requirements: ✅ Fluent in Telugu (spoken & written) — mandatory ✅ Good communication skills in Telugu. ✅ Graduation in any discipline. ✅ Prior experience in counselling, sales, or customer service is a plus. ✅ Ability to connect with students and parents empathetically. ✅ Basic computer skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person